Shipping Policy

Last Updated: August 11, 2026

At Culture Vibe, we are committed to making sure your order reaches you safely and on time. Please review the following shipping information before placing your order.

1. Order Processing

Orders are generally processed within 1–3 business days after your payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a confirmation email or message with your shipping information, where applicable.

2. Delivery Time

Estimated delivery times may vary depending on your location, shipping method, product availability, and courier service.

For orders within Pakistan, estimated delivery is generally:

3–7 business days

Please note that these are estimated delivery times and are not guaranteed. Delivery may take longer during holidays, sales events, adverse weather conditions, courier delays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Shipping fees may vary depending on:

• Delivery location

• Order size or weight

• Shipping method

• Courier service

Any applicable shipping charges will be the responsibility of the customer unless free shipping is specifically offered.

4. Tracking Your Order

Once your order has been shipped, we may provide tracking information through email, SMS, WhatsApp, or another available communication method.

You can use the tracking information provided to check the status of your shipment.

Please allow some time for the courier's tracking system to update after your order has been dispatched.

5. Delivery Address

Please make sure that your shipping address, phone number, and other delivery information are accurate and complete when placing your order.

Culture Vibe is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible at:

Email: babbarmowais@gmail.com

We will do our best to assist you, but we cannot guarantee that changes can be made after an order has been processed or shipped.

6. Delayed or Lost Orders

While we work with shipping partners to deliver your order safely, delays may occasionally occur.

Culture Vibe is not responsible for delays caused by:

• Courier companies

• Weather conditions

• Public holidays

• Customs procedures

• Incorrect address information

• Natural disasters

• Other circumstances beyond our reasonable control

If your order appears to be significantly delayed or lost, please contact us at babbarmowais@gmail.com, and we will assist you in contacting the relevant shipping provider where possible.

7. Damaged Packages

Please inspect your package when you receive it.

If your order arrives visibly damaged, please take photographs of the package and product and contact us as soon as possible at babbarmowais@gmail.com.

We will review the issue and work with you to determine the appropriate solution.

8. Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, please contact us as soon as possible.

Please provide:

• Your order number

• A description of the issue

• Photos of the received package and products, if applicable

After reviewing your request, we will work to resolve the issue.

9. Multiple Products in One Order

If your order contains multiple products, your items may arrive in separate packages or shipments depending on product availability, warehouse location, or fulfillment arrangements.

You may receive separate tracking information for different shipments.

10. International Shipping

At this time, Culture Vibe primarily offers shipping within Pakistan.

If international shipping becomes available in the future, additional shipping charges, customs duties, taxes, and other fees may apply depending on the destination country.

11. Contact Us

If you have any questions about your order or our Shipping Policy, please contact us:

Culture Vibe
Email: babbarmowais@gmail.com
Phone: [Insert Phone Number]
Address: [Insert Business Address]

We are always happy to assist you and make your shopping experience with Culture Vibe as smooth as possible.