Privacy Policy

Last Updated: August 11, 2026

At Culture Vibe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and disclose your information when you visit our website, use our services, place an order, communicate with us, or otherwise interact with our store.

Culture Vibe operates its online store through Shopify, which provides the technology and services that allow us to offer you a convenient and secure shopping experience.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When you use our services, we may collect personal information that identifies you or can reasonably be associated with you.

Depending on how you interact with our store and as permitted by applicable law, we may collect the following information:

• Contact Information: Your name, billing address, shipping address, phone number, and email address.

• Payment Information: Credit card, debit card, payment account details, transaction information, payment method, and payment confirmation details.

• Account Information: Username, password, account preferences, and settings.

• Order and Transaction Information: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

• Communications: Information you provide when contacting our customer support team or communicating with us.

• Device Information: Information about your device, browser, network connection, IP address, and other technical identifiers.

• Usage Information: Information about how, when, and where you interact with our website and services.

2. How We Collect Your Information

We may collect your personal information from several sources, including:

• Directly from you when you create an account, place an order, contact us, or otherwise provide information.

• Automatically through our website when you browse or use our services, including through cookies and similar technologies.

• From service providers that assist us with technology, payment processing, analytics, customer support, fulfillment, and other services.

• From business partners and other third parties, where permitted by applicable law.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

We use your information to:

• Process and fulfill your orders.

• Process payments.

• Arrange shipping and delivery.

• Process returns and exchanges.

• Manage your customer account.

• Remember your preferences.

• Provide customer support.

• Send order and account-related notifications.

• Recommend products that may be relevant to you.

• Improve and personalize your shopping experience.

• Analyze and improve our products, website, and services.

Marketing and Advertising

Where permitted by law and according to your preferences, we may use your information to send promotional communications by email, text message, or other methods.

We may also use information about your activity on our website, such as products you viewed or added to your cart, to provide relevant advertising on our website or other platforms.

Security and Fraud Prevention

We may use your information to:

• Protect your account and personal information.

• Provide a secure shopping and payment experience.

• Detect and prevent fraud.

• Investigate suspicious, illegal, unsafe, or malicious activity.

• Protect our customers, business, and services.

You are responsible for keeping your account credentials confidential. We recommend that you do not share your username, password, or other account information with anyone.

Communication

We may use your information to respond to inquiries, provide customer service, communicate about your orders, and maintain our relationship with you.

Legal and Compliance Purposes

We may use or disclose personal information when required to comply with applicable laws, regulations, legal processes, government requests, or to protect and enforce our legal rights and policies.

4. How We Share Your Personal Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services.

These may include:

• Shopify and service providers that assist with payment processing, technology, analytics, customer support, cloud storage, order fulfillment, shipping, and other business operations.

• Marketing and advertising partners that help us provide advertising and promotional services.

• Third parties you authorize when you request or consent to the sharing of your information.

• Affiliated companies or business partners, where appropriate.

• Legal authorities or other parties when required by law or when necessary to protect our rights, customers, services, or business.

• Parties involved in business transactions, such as a merger, acquisition, restructuring, sale of assets, or bankruptcy.

Information shared with third parties may be processed in countries different from the country where you live.

5. Shopify and Our Services

Our online store is hosted and supported by Shopify. Shopify may collect and process information about your access to and use of our store to provide and improve its services.

Information submitted through our store may be transmitted to Shopify and other service providers that help us operate our business.

Shopify may also process information according to its own privacy policies and legal obligations. You can review Shopify's privacy practices and available privacy rights through Shopify's official privacy resources.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to help operate our website, remember your preferences, understand how visitors use our store, improve our services, and provide relevant advertising.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Third-Party Websites and Links

Our website may contain links to third-party websites, services, or platforms that are not operated or controlled by Culture Vibe.

If you visit a third-party website through one of our links, we recommend reviewing that website's privacy policy and terms.

Culture Vibe is not responsible for the privacy, security, accuracy, or practices of third-party websites.

8. Children's Privacy

Our services are not intended for children under the age of majority applicable in their jurisdiction.

We do not knowingly collect personal information from children under the applicable legal age. If you believe that a child has provided us with personal information, please contact us so that we can review the matter and take appropriate action.

9. Security of Your Information

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no security system or method of transmitting information over the internet can be guaranteed to be completely secure.

For your protection, please avoid sending sensitive or confidential information through unsecured communication channels.

10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for purposes such as:

• Providing our services.

• Maintaining customer accounts.

• Processing transactions.

• Complying with legal and regulatory requirements.

• Resolving disputes.

• Enforcing our agreements and policies.

• Protecting our business and customers.

The length of time we retain information may vary depending on the type of information and the reason it was collected.

11. Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include:

• Right to Access: Request access to personal information we hold about you.

• Right to Delete: Request deletion of certain personal information.

• Right to Correct: Request correction of inaccurate information.

• Right to Data Portability: Request a copy of certain personal information and, where applicable, request that it be transferred to another service.

• Marketing Preferences: Opt out of promotional emails by using the unsubscribe option included in our marketing communications.

These rights may be subject to legal limitations and may not apply in every situation.

To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section below. We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising your applicable privacy rights.

12. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries outside your country of residence.

Where required by applicable law, we will take appropriate measures to protect your information when it is transferred internationally.

13. Complaints

If you have concerns or complaints about how we handle your personal information, please contact us using the details below.

Depending on your location and applicable law, you may also have the right to contact your local data protection authority or appeal a privacy-related decision.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Culture Vibe

Phone: +92 329 2110947
Email: babbarmowais@gmail.com
Address: Bhurgari Road, 71000, Pakistan

We are committed to protecting your privacy and providing you with a safe, secure, and reliable shopping experience.